ISSUE

151


July 2025

ITU Logo with text

TOUCH BASE

e-Newsletter


Content

1. Dr. Jason Chan, MH, JP Receives World CIO 200 Award

2. Major Revamp of the CPCE Mobile App

3. Video Recording for Refresher Training on M365 Co-pilot (Staff Only)

4. Important Updates on Email Campaigns in PolyU Mailing List Management System (PolyU MLM) (Staff Only)




1. Dr. Jason Chan, MH, JP Receives World CIO 200 Award

Congratulations to Dr. Jason Chan, MH, JP. Jason has been awarded the prestigious World CIO 200 Award (Master Category) at this year's World CIO 200 Summit in Hong Kong.


The World CIO 200 Summit, hosted by the Global CIO Forum, recognizes outstanding leaders in the IT field. Dr. Chan extends his gratitude to the Global CIO Forum and CIO Ambassadors Aaron Lee, Ravel Lai, and Andy Lau for an inspiring event. He also congratulates all fellow awardees and looks forward to continued collaboration to drive technological advancement.


2. Major Revamp of the CPCE Mobile App

ITU is pleased to announce the successful completion of a major revamp of the CPCE Mobile App. The new version includes the following key enhancements:


  1. Improved User Interface

    The app features a modernized interface and menu bar, with a cleaner design and quick-access links to popular resources and events on the homepage.

  2. Streamlined Data Updates

    The new version connects directly to data sources, streamlining updates and reducing manual effort and potential errors.

  3. Flexible Design

    Developed using a low-code platform, the app can now be updated and enhanced more efficiently to meet future needs.

Users can access the updated CPCE Mobile App by downloading the latest version from the App Store or Google Play:




Please note that content updates for the previous version have been discontinued. To ensure access to the most current information, we strongly encourage all users to update the app.

3. Video Recording for Refresher Training on M365 Co-pilot (Staff Only)

To equip colleagues with up-to-date knowledge on M365 Co-pilot and also serve as a Q&A platform, a refresher training carried out by Microsoft HK staff on mid June.


For Staff user who isn’t available to join captioned training, it is welcome to access the following link for video recording of the Training session Link (Staff only)

4. Important Updates on Email Campaigns in PolyU Mailing List Management System (PolyU MLM) (Staff Only)

As part of our commitment to compliance with privacy regulations and effective email campaign management, we would like to remind you of important guidelines for using the PolyU MLM system when sending emails to external recipients.


Guidelines for External Email Campaigns


When preparing Direct Marketing (DM) campaigns, please adhere to the following principles:


  • Explicit Consent

    Before importing email address lists of external recipients into the MLM system, ensure that explicit consent has been obtained from all individuals on the list. This is crucial for compliance and maintaining trust.

  • Separate Campaigns

    Please set up distinct campaigns for mass mailing to external recipients and for internal users, including staff, students, and alumni. This separation helps tailor our messaging appropriately.

  • Opt-Out Optionsn

    When configuring mass mailing campaigns for external recipients, it is essential to provide opt-out options for all Direct Marketing types, except for those that recipients have consented to receive. This ensures that external recipients who choose to unsubscribe will not receive further messages from the same sender unit regarding other Direct Marketing types.

Here are a few steps for the “Opt-out option” procedure:


  1. Import the list of external recipients as normal practice.
  2. Re-import the same list of external recipients but choose the opt-out option and check all DM types except for the DM type intended for external recipients. This will appropriately update the subscribed campaign types for the external recipients.

    The user profile is updated with the appropriate DM campaign type selected.
  3. Proceed to create new campaign and use the imported user list to setup the DM campaign.

  • Privacy Compliance

    It is important to note that PolyU may be perceived as non-compliant with the Privacy Ordinance if we enable all Direct Marketing types by default for external recipients who have not provided explicit prior consent.