1. Update in Microsoft Planner
Microsoft will roll out a major update to Microsoft Planner between mid-Jan and mid-Feb 2026. Task Comments will be replaced by a new Task chat (supports rich text and @mentions; notifications mainly trigger when someone is @mentioned). Microsoft will also retire the iCalendar feed for Planner tasks (existing feeds will stop) and the /planner component in Loop (use Loop Task List instead; existing pages will show the Planner plan URL). Please review any workflows that rely on comments, iCalendar feeds, or Loop Planner components.
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2. Tips on Sharpoint : Why Can’t I Access a SharePoint Site?
Occasionally, users may be unable to open a SharePoint site even though they believe they have the right permissions. If this happens, please check whether you are signed in with the correct account, confirm the site URL, and verify that you have been granted access to the site (or the specific document/library). If the issue continues, contact ITU with the site link and a screenshot of the error message for follow-up.
There is page for user self-checking (Link).
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3. Data Retention for OneDrive and SharePoint
Deleted items in OneDrive and SharePoint (including files, folders, and SharePoint sites) are retained for 93 days. After 93 days, the data will be permanently removed and cannot be restored. For details, please visit this Link.
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4. Reminder: Note to Students Who Will Graduate or Leave From HKCC / SPEED
Please note that the following IT services will be terminated after you graduate or leave from HKCC / SPEED:
- Student email account
- Microsoft OneDrive bundled with student email account
- Microsoft Office 365 ProPlus applications (Microsoft Office / Mac Office) offered via student email account
- Print quota account
- Student Notebook Loan Service
- Campus Wi-Fi service, including Eduroam
- Blackboard
- Campus PC / other systems login
- Access to Student Computer Centre
Reminder:
- Please backup data/files from the above systems if you need to keep them before graduation in order to prevent inconvenience and/or data loss.
- Remaining balance in print quota account is non-refundable and non-transferrable at any time.
- Should you have outstanding debit note for student notebook payment, you must settle it before graduation.
- You may consider purchasing the Microsoft products at Microsoft Store if you wish to continue using them after leaving HKCC / SPEED.
- You can only access Transcript request feature in my.HKCC / my.SPEED after graduation.
- You are also recommended to observe email announcement from PolyU Alumni Affairs and Development Office about the provision of lifelong PolyU alumni email account.
Students are welcome to contact ITU helpdesk at 3746-0819 or email to itu.helpdesk@cpce-polyu.edu.hk for enquiry.
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