ISSUE

46


May 2015

ITU Logo with text

TOUCH BASE

e-Newsletter


Content

1. Tips on New IP Phone Service (Staff Only)

2. Update Your OSX to Fix Wi-Fi Connection Problem (For MacBook User Only)

3. IT Enhancement Work in Summer

4. You can Scan Using Konica Minolta(KM) Printer in Student Computer Centre (Student Only)




1. Tips on New IP Phone Service (Staff Only)

ITU is working with vendor to replace staff IP phone with new model in these weeks, you should receive a user guide and an email regarding how-to access your voice mail in the new IP phone system. Apart from general features, you may dial 3565-1234 to access your voice mailbox or change your greeting messages when you are out of office:

  • Step 1 : Dial 3565 1234
  • Step 2 : Enter your 8-digit IP phone number follow by '#' key as mailbox ID (eg 3746 9876# , where 9876 is your extension number in CPCE)
  • Step 3 : Enter your password to login the system

  • Press '1' to access to your voice mailbox
  • Press '3' to change your greeting message
  • Press '4' to change your call forward option


More about How-To Use the IP Phone
You can

  1. download user manual of your IP phone model from https://portal.cpce-polyu.edu.hk > Using IP Phone ; or
  2. attend one of the below training sessions, each session is 20 minutes, pre-registration is not required; or
  3. approach the temporary Q&A counter setup in the morning of 29 May(Fri) at 16/F HHB and in the afternoon of the same day at WK-S1355
    Date Time Venue
    28 May 2015 10:30 am, 12:00 pm WK-S413
    28 May 2015 2:30 pm, 3:00 pm HHB-301
     
    29 May 2015
    (Q&A Counter)
    10:00 am to 12:30 pm HHB 16/F Staff Common Area
    29 May 2015
    (Q&A Counter)
    2:30 pm to 5:00 pm WK-S1355
     
    02 June 2015 2:30 pm, 3:00 pm HHB-301
     
    03 June 2015 2:30 pm, 3:00 pm WK-S413

Should you have any enquiries, please contact Networking Team at 3746-0566 or ITU Helpdesk at 3746-0818 / 3746-0819 or email to pfnetwork@cpce-polyu.edu.hk.

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2. Update Your OSX to Fix Wi-Fi Connection Problem (For MacBook User Only)

If you are MacBook user and have encountered Wi-Fi disconnection after booting up, please update your OSX to latest version by following this link to solve this issue. https://support.apple.com/en-us/HT201541

OSX

3. IT Enhancement Work in Summer

Similar to previous years, ITU will carry a series of IT enhancement work in summer time this year, including,

  1. Setting up new colour printer in HHB 6/F and WK 7/F
  2. Setup up of new Konica Minolta(KM) printers supporting print quota in SCC and WK printing room
  3. Replacement of iMac in Mac Corner supporting 4K editing
  4. Setup of new wireless receiver in classroom supporting pendent microphone for mobile teaching
  5. AV enhancement work to improve endurance (cooling) of AV device
  6. Preparation of new student notebook computer
  7. Relocation of IT lab software to support requirement in teaching and learning for new programmes in the academic year of 2015/16

ITU would like to call for your support of captioned work and patience for any inconvenience caused.

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4. You can Scan Using Konica Minolta(KM) Printer in Student Computer Centre (Student Only)

It is noted some students do not aware scanning feature of KM colour printer in Student Computer Centre(SCC). It is a gentle reminder that all colour printers in SCC providing scanning feature. There are total 3 scanning machines (1 Epson scanner and 2 KM colour printers) in each SCC and student is welcome to observe user guide nearby KM printer or contact ITU helpdesk for support.

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User guide on using KM printer scanning feature PC connecting to KM printer for receiving scanning output

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