TOUCH BASE

e-Newsletter

Content

1. Reminder: Note to Students who will Graduate or Leave from HKCC / SPEED

2. Tips for New IP Phone (Staff Only)

3. Microsoft Office 2016 for Mac

4. Result Announcement: Lucky Draw Winners of "Survey on IT Services"

2. Tips for New IP Phone (Staff Only)

1. Checking the recent call logs

Navigation Button

You can check the recent call logs using the Navigation button - Press Left of Navigation button: Received Call - Press Right of Navigation button: Placed Call - Press Bottom of Navigation button: Missed Call - Press Left again to quit the call list

2. Navigation key function at the call logs checking

At the Call Logs page - Received Call, Missed Call, Placed Call

	Up/Bottom: Browse the call history
	Right: Dial the call record number
	Left: Quit the call list

* You can also press Home key twice times to quit the call list to Main Page

3. Function of special key

Key	Function
	Call transfer
	Voicemail connect
	Call hold
	Mute the microphone
	Speaker
	- Call volume up/down (During the call) - Ringer volume up/down (Phone idle)
	Line key (User can add the Speed Dial contact to the empty line key)
	Display Home view

4. Set up favourite number for speed dial

Set up procedure
1) Hold the line key for 3 sec
2) Enter the First/Last Name and contact number info
3) Press "Save"
Then, you can press the assigned number line key for dial the saved number immediately.

Delete the favourite contact
1) Hold the saved favourite contact line key for 3 sec
2) Press "Delete" > "Yes"

5. Remote call forwarding

Calling from other IP phone or outside

1. Call to 3565-1234
2. Press "*" key (if using Polycom phone set to check other extension mailbox)
3. Enter 8 digits Tel. no. (i.e. 3746XXXX) as the mailbox ID and follow by a "#" key (XXXX is your extension number)
4. Enter recent password and follow by a "#" key
5. Press "4" to change Call Forwarding Options
6. Follow the voice instruction you can
   - Press "1" to activate the call forwarding
   - Press "2" to deactivate the call forwarding
   - Press "3" to change the destination of the forwarding, enter destination number and follow by a "#" key
   (Set the destination as "35651234" to forward all calls to your voice mailbox.)
   - Press "4" to listen to the current setting
   
7. Hang up to end call after completed the setup

3. Microsoft Office 2016 for Mac

It is to announce new generation of Microsoft Office, Office 2016, is available for Mac user. Interested user can download and install Microsoft Office 2016 for Mac via Office 365 email account. You are welcome to access the following link for steps and procedure,

http://office.microsoft.com/en-us/office365-suite-help/install-office-with-office-365-HA102822111.aspx

Note: this instruction is for Office 365 for business and is the same instruction for downloading Office 365 ProPlus applications. Please use your CPCE AD account to login and download the software.

4. Result Announcement: Lucky Draw Winners of "Survey on IT Services"

ITU has conducted "Survey on IT Services" for staff and students from April to May 2015. We have received a favourable response of over 900 responses. Users' feedbacks provide us a solid ground to improve our services continuously. To show our gratitude, students who completed the survey would be entered the lucky draw automatically.

Result of Lucky Draw

The lucky winner who has won the grand prize of iPad mini 3 (16GB Wi-Fi) and a $100 Gift Certificate of The Commercial Press (Hong Kong) Limited is Miss Chiu Hoi Kiu from HKCC. On top of this, the other 39 students have won themselves $100 Gift Certificates of The Commercial Press (Hong Kong) Limited.

Dr. Jason Chan, Head of Information Technology, presented the prize to the winner on 3 July 2015.



We also wish to take this opportunity to thank all participants for taking time to share your valuable feedbacks and suggestions with us.