ISSUE

49


Aug 2015

ITU Logo with text

TOUCH BASE

e-Newsletter


Content

1. CPCE Mega Sales 2015

2. Major Upgrade of Moodle

3. Polycom IP Phone Using Tips (Staff Only)

4. Suggestion on Windows 10

5. New Printer and Enhancement in Printing / Photocopying Service

6. Reminder: Download Microsoft Office 365 ProPlus Applications for FREE




1. CPCE Mega Sales 2015

CPCE IT Mega Sales 2015 has started! A variety of IT products from Apple, Asus, HP, Lenovo and Microsoft are available for CPCE members' selection via online ordering and/or roadshow events. User may check "IT Product Mega Sales" in CPCE Portal for updated information. Interested students and staff are welcome to contact vendors according to IT Mega Sales Page information for details.

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2. Major Upgrade of Moodle

ITU is pleased to announce Moodle has been upgraded from version 2.5 to 2.8 with lots of brand new features:

  • Better responsive design: Moodle works and looks better across all devices, including desktops, tablets and phones. more...
  • Atto Editor: Atto editor focuses on usability and accessibility and it will be the best editor for most people. more...
  • Improved Grader report: Many improvements have been made to the gradebook, with the grader report now functional across all devices with smooth scrolling. Cells can be quickly edited without reloading. more...
  • Subscribe to individual discussions: Students can now subscribe to individual forum discussions and get email copies of just the replies you want. more...
  • Additional files for assignments: Teachers can now attach files for students when setting up assignments, such as example submissions or answer templates. more...

For more information, Users can access the Moodle user guides in CPCE Portal.

OSX

3. Polycom IP Phone Using Tips (Staff Only)

1. Call Waiting

Call Waiting enable you to receive incoming calls when you are on the phone. When a second call comes in, you will hear a tone beeps, and the Incoming Call window displays.



Answering the Incoming Call During a Call

  • Press the Answer soft key Or
  • Press the green flashing line button

The first call will become on-hold. You may switch between calls by "up", "down" navigation button and "Hold" ,"Resume" on-screen button.

Sending an Incoming Call to Voicemail

  • Press the Reject soft key

The incoming call will be forwarded to No Answer Forwarding destination or to voicemail by default.

Making the Ringer Silent for an Incoming Call

  • Press More soft key
  • Press Ignore soft key

The call waiting tone will not beep anymore, but the incoming call still can be answered until forwarded to No Answer Forwarding destination after a time period, or to voicemail by default.

Managing Multiple Calls

If you have no action on incoming call, the Calls View will be displayed. Calls view displays all the calls for each phone line. You can use "up", "down" navigation button to highlight a call. When you select a call, available on-screen button display for the call.



  • For a call in conversation, you may choose to Hold / End Call / Transfer it.
  • For an incoming call, you may choose to Answer / Reject / Forward, Ignore it.
  • For a call in hold, you may choose to Resume / End Call /Transfer it.


2. Activation / Deactivation Call Waiting Service

By default, the call waiting service is enable on all extension. You may set the service by Feature Access Codes on the IP phone set.

Deactivate procedure

1) Enter feature code: #17
2) Press "Dial" or "send" on-screen button
3) Confirm message will be played: "Your call waiting service is now disable"

Activate procedure

1) Enter feature code: *17
2) Press "Dial" or "send" on-screen button
3) Confirm message will be played: "Your call waiting service is now enable"

CPCE Printer

4. Suggestion on Windows 10

ITU recommends that you do not upgrade to Windows 10 for any PC / notebook running CPCE Systems (for example Room Booking, SMS) at this moment. It is known that new Operating Systems usually have technical issues that need to be fixed in subsequent releases, ITU will continue to work with vendors for testing the compatibility of Windows 10 and various systems.

Regarding your personal PC/notebooks, you had better follow the guidance of their suppliers to decide whether upgrade to Windows 10 or not. For example SONY, explicitly not recommend their products to be upgraded to Windows 10 until further announcement.

Users may observe Microsoft website below for requirement and steps for upgrading Windows 10 if necessary.

http://www.microsoft.com/en-gb/windows/windows-10-upgrade

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5. New Printer and Enhancement in Printing / Photocopying Service

ITU is pleased to announce that the following enhancement have been made to current printing system:

1. Installation of FIVE new printers

Additional new printers are installed in the following areas

Locations Printer Type
HHB 1) 11/F, Student Computer Centre(SCC) Black/White Printing
2) 6/F, Express Printing Area Colour Printing and Photocopying
WK 1) 5/F, South Tower, SCC Black/White Printing
2) S1116, Printing Room, 11/F South Tower Black/White Printing
3) 7/F, North Tower, Express Printing Area Colour Printing and Photocopying


2. Enhancement for photocopying service

Following the successful implementation of print quota management last year, ITU will extend the print quota service to photocopying and colour printing service this year, most of the Konica Minolta (KM) photocopiers have been integrated with the print quota management system this summer. You can make use of your student id card to access the photocopying and colour printing service at the following locations.

HHB WK
Printing / Photocopying Services 1/F 3/F 6/F CLIB SCC S1/F SCC SLIB N7/F S9/F
B/W Printing
Colour Printing
B/W Photocopying
Colour Photocopying
iKiosk (Reload Quota)




You can use your Octopus card at the following locations when necessary:

  • B/W Printing at HHB : CLIB
  • B/W Photocopying at HHB: CLIB
  • B/W Photocopying at WK : S1/F

Self-pay System by Octopus Card



Your total print balance = college allocated quota + self-reloaded quota

Students can check their print quota balance in iKiosk machine, your total print balance is the sum of two Print Quotas i) Quota Allocated by College ii) Quota By Self-reloaded

  1. Quota Allocated by College: Each eligible student will be allocated 2,000 print quota at the beginning of academic year, all unused print quota will be forfeited by the end of academic year.
  2. Quota By Self-reloaded: Students top-up their print quota by Octopus card at iKiosk located at express printing area and SCC.


Tips to top-up your print balance in iKiosk

  • The minimum top-up value is HK$5
  • It is not suggested topping up too much value in your print balance (better less than $50) as print balance is non-refundable and non-transferrable at any time. All unused print quota will be forfeited when you graduate or leave from HKCC or SPEED.

CPCE Printer

6. Reminder: Download Microsoft Office 365 ProPlus Applications for FREE

Eligible staff and student can download and install up to FIVE copies of Microsoft Office Applications, Please refer to this link for details:

http://www.cpce-polyu.edu.hk/itu/Newsletter/issues/issue_37/issue_37.html#item2

CPCE Printer