User Support Services



Students can seek advice or assistance in relation to the use of IT facilities and services including enquiry on student account issue.  Our Help Desk Centers are available for telephone, email or online queries as follows:


3746-0818 (HHB) and 3746-0819 (WK)


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You are welcome to come in person at the Help Desk Counters located inside the student computer centres of the Hung Hom Bay campus and West Kowloon campus.

Opening Hours:

  Term Period
Monday - Friday 8:30am - 10:30pm
Saturday 8:30am - 6:30pm
Sunday and Public Holidays Closed
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